Policies
Accessibility Statement
This website is run by Academize Limited. We want as many people as possible to be able to use this website.
For example, that means you should be able to:
- change colours, contrast levels and fonts.
- zoom in up to 300% without the text spilling off the screen.
- navigate most of the website using just a keyboard.
- navigate most of the website using speech recognition software.listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).
We’ve also made the website text as simple as possible to understand.
Our website is designed to allow users to zoom in up to 300% without any issues. We also provide keyboard navigation options to ensure that users can navigate the website using just a keyboard. This feature is particularly useful for those with motor disabilities.
We have also ensured that our website is compatible with speech recognition software, allowing users to navigate the website using their voice. Our website is also compatible with the latest versions of JAWS, NVDA, and VoiceOver, which are popular screen readers among users with visual impairments.
Feedback and contact information
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille we are more than happy to support with this.
- Email: info@academize.com
- Call: 0330 390 4139
We’ll consider your request and get back to you in 14 days.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, please contact: info@academize.com and we will work to organise a transcribe or alternative access solution.
Enforcement procedureThe Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Compliance status
While we strive to ensure that our website is accessible to all users, we acknowledge that there are some accessibility issues that we are currently working to fix. We know some parts of this website are not fully accessible:
- you cannot modify the line height or spacing of text
- most older PDF documents are not fully accessible to screen reader software
- some older live video streams do not have captions you cannot skip to the main content when using a screen reader
- some pages and document attachments are not written in plain English
The content listed is non-accessible for the following reasons:
Non-compliance with the accessibility regulations
Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content). When we publish new content we’ll make sure our use of images meets accessibility standards. We are working to ensure that all documents on our website are available in HTML or accessible formats.
Navigating and accessing information
There’s no way to skip the repeated content in the page header (for example, a ‘skip to main content’ option). It’s not always possible to change the device orientation from horizontal to vertical without making it more difficult to view the content. It’s not possible for users to change text size without some of the content overlapping.
Interactive tools and transactions
Some of our interactive forms are difficult to navigate using a keyboard. For example, some form controls are missing a ‘label’ tag. We’ve assessed the cost of fixing the issues with navigation and accessing information, and with interactive tools and transactions. We believe that doing so would be a disproportionate burden within the meaning of the accessibility regulations.
Content that’s not within the scope of the accessibility regulations PDFs and other documents
Some of our PDFs and Word documents are essential to providing our services. For example, we have PDFs with information on how users can access our services, and forms published as Word documents. By September 2024, we plan to either fix these or replace them with accessible HTML pages. Any new PDFs or Word documents we publish will meet accessibility standards.
Live video
Some of our live content more recently recorded now has captions to live video streams, however older content does not have captions. We will review this over time although this is actually exempt from meeting the accessibility regulations.
CSR Policy
Our company’s social responsibility falls into two categories: compliance and proactiveness. Compliance refers to our company’s commitment to legality and willingness to observe community values. Proactiveness is every initiative to promote human rights, help communities and protect our natural environment.
Compliance
Legality
Our company will:
- Respect the law
- Honour its internal policies
- Ensure that all its business operations are legitimate
- Keep every partnership and collaboration open and transparent
- Business ethics
We’ll always conduct business with integrity and respect for human rights. We’ll promote:
- Safety and fair dealing
- Respect
- Anti-bribery and anti-corruption practices
Protecting the environment
Our company recognises the need to protect the natural environment. Keeping our environment clean and unpolluted is a benefit to all. We’ll always follow best practices when disposing garbage and using chemical substances. Stewardship will also play an important role.
Protecting people
We’ll ensure that we:
- Don’t risk the health and safety of our employees and the community.
- Support diversity and inclusion.
- Human rights
Our company is dedicated to protecting human rights. We are a committed equal opportunity employer and will abide by all fair labour practices. We’ll ensure that our activities do not directly or indirectly violate human rights in any country (e.g. forced labour).
Proactiveness
Donations and aid
Our company may preserve a budget to make monetary donations. These donations will aim to:
Advance the arts, education and community events and alleviate those in need.
Volunteering
Our company will encourage its employees to volunteer. They can volunteer through programs organised internally or externally. Our company may sponsor volunteering events from other organisations.
Preserving the environment
Apart from legal obligations, our company will proactively protect the environment. Examples of relevant activities include:
- Recycling
- Conserving energy
- Organising reforestation excursions
- Using environmentally-friendly technologies
- Supporting the community
Our company may initiate and support community investment and educational programs. For example, it may begin partnerships with vendors for constructing public buildings. It can provide support to non-profit organisations or movements to promote cultural and economic development of global and local communities.
Learning
We will actively invest in R&D. We will be open to suggestions and listen carefully to ideas. Our company will try to continuously improve the way it operates.
The Company maintains a commitment to monitor best practice and operate continuous improvement in our CSR policy.
All our team have the opportunity to involve themselves in their charitable passions.
Team members are regularly released from work in order to support their chosen charitable activities including bereavement counselling and school governor meetings.
Our CSR is ingrained throughout our organisation.
Data Policy
2. Policy
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Legal proceedings or a regulatory or similar investigation or obligation to produce information are known to be likely, threatened or actual.
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A crime is suspected or detected.
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Information is relevant to a company in liquidation or receivership, where a debt is due to The Company.
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Information is considered by the owning unit to be of potential historical importance and this has been confirmed by the Administrator.
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In the case of possible or actual legal proceedings, investigations or crimes occurring, the type of information that needs to be retained relates to any that will help or harm The Company or the other side’s case or liability or amount involved.
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If there is any doubt over whether legal proceedings, an investigation or a crime could occur, or what information is relevant or material in these circumstances, the Administrator should be contacted and legal advice sought.
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The Administrator shall take such steps as is necessary to promptly inform all staff of any suspension in the further disposal of documents.
- Accounting and Finance
- Contracts
- Corporate Records
- Correspondence and Internal Memoranda
- Personal Information
- Electronic Records
- Grant Records
- Insurance Records
- Legal
- Miscellaneous
- Personnel Records
- Tax Records
Record Type and then Retention Period
- Annual Audit Reports and Financial Statements: Permanent
- Annual Audit Records, including work papers and other documents that relate to the audit: 7 years after completion of the audit
- Annual Plans and Budgets: 7 years
- Bank Statements and Cancelled Cheques: 7 years
- Employee Expense Reports: 7 years
- Interim Financial Statements: 7 years
2. CONTRACTS
Record Type and then Retention Period
Contracts and Related Correspondence (including any proposal that resulted in the contract and all other supportive documentation): 7 years after expiration or termination
3. CORPORATE RECORDS
Record Type and then Retention Period
- Corporate Records (minutes, signed minutes of the Board and all committees, record of incorporation, articles of incorporation, annual corporate reports): Permanent
- Licenses and Permits: Permanent
4. CORRESPONDENCE AND INTERNAL MEMORANDA
General Principle: Most correspondence and internal memoranda should be retained for the same period as the document to which they pertain or support. For instance, a letter pertaining to a particular contract would be retained as long as the contract (7 years after expiration). It is recommended that records that support a particular project be kept with the project and take on the retention time of that particular project file.
Correspondence or memoranda that do not pertain to documents having a prescribed retention period should generally be discarded sooner. These may be divided into two general categories:
- Those pertaining to routine matters and having no significant, lasting consequences should be discarded within five years. Some examples include:
- Routine letters and notes that require no acknowledgement or follow up, such as notes of appreciation, congratulations, letters of transmittal, and plans for meetings.
- Form letters that require no follow up.
- Letters of general inquiry and replies that complete a cycle of correspondence.
- Letters or complaints requesting specific action that have no further value after changes are made or action taken (such as name or address change).
- Other letters of inconsequential subject matter or that definitely close correspondence to which no further reference will be necessary.
- Chronological correspondence files.
- Please note that copies of interoffice correspondence and documents where a copy will be in the originating department file should be read and destroyed, unless that information provides reference to or direction to other documents and must be kept for project traceability.
Those pertaining to non-routine matters or having significant lasting consequences should generally be retained permanently.
5. RETAINING PERSONAL INFORMATION
This Section sets out the data retention policies and procedure of The Company, which are designed to help ensure compliance with legal obligations in relation to the retention and deletion of personal information
- Personal information that is processed by The Company for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
Without prejudice to point 2 (above) The Company will usually delete personal data falling within the categories set out below at the date/time set out below:
Record Type and then Retention Period
- Information about a computer and about visits to and use of this website (including an IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths: 2 years
- Information provided when registering with our website (including email address): 2 years
- Information provided when completing a profile on our website (including a name, gender, date of birth, interests and hobbies, educational details): 2 years
- Information provided for subscribing to email notifications and/or newsletters (including a name and email address): Indefinitely or until the client chooses to ‘unsubscribe’
- Information provided when using the services on the website, or that is generated during the use of those services (including the timing, frequency and pattern of service use): Indefinitely
- Information relating to any subscriptions made (including name, address, telephone number, email address and sector sought): 2 years or until consent is withdrawn
- Information posted to our website for publication on the internet: 5 years after post
- Information contained in or relating to any communications sent through the website (including the communication content and metadata associated with the communication): 2 years following contact
- Any other personal information chosen to be sent: 2 years following contact
Notwithstanding the other provisions of this Section, The Company will retain documents (including electronic documents) containing personal data:
(a) to the extent that The Company is required to do so by law;
(b) if The Company believes that the documents may be relevant to any ongoing or prospective legal proceedings;
(c) and to establish, exercise or defend The Company’s legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
(d) if explicit consent is given by the data subject. Consent is requested at least every 2 years from candidates seeking contract roles and at least every 12 months for candidates seeking permanent employment.
Each day The Company will run a database backup copy of all electronic data contained on The Company data centre, except for the one financial package. All other databases are in the cloud, connected to a Tier 3 data centre. This backup will include all information relating to current users, as well as any information that remains due to any reason contained in this policy.
6. ELECTRONIC DOCUMENTS
1. Electronic Mail: Not all email needs to be retained, depending on the subject matter.
- All e-mail—from internal or external sources – is to be deleted after 12 months.
- Staff will strive to keep all but an insignificant minority of their e-mail related to business issues.
- The Company will archive e-mail for 90 days after the staff has deleted it, after which time the e-mail will be permanently deleted.
- Staff will take care not to send confidential/proprietary information held by The Company to outside sources
- Any e-mail staff deems vital to the performance of their job should be copied to the relevant client or candidate record in DataStar. (The Company CRM system).
2. Electronic Documents: including Office 365 and PDF files, retention also depends on the subject matter.
The Company does not automatically delete electronic files beyond the dates specified in this Policy. It is the responsibility of all staff to adhere to the guidelines specified in this policy.
In certain case’s a document will be maintained in both paper and electronic form. In such cases, the official document will be the electronic document.
7. INSURANCE RECORDS
Record Type and then Retention Period
- Certificates Issued to The Company Permanent
- Claims Files (including correspondence, medical records, etc.) Permanent
- Insurance Policies (including expired policies) Permanent
8. LEGAL FILES AND PAPERS
Record Type and then Retention Period
- Legal Memoranda and Opinions (including all subject matter files): 7 years after close of matter
- Litigation Files: 1 year after expiration of appeals or time for filing appeals
- Court Orders: Permanent
9. MISCELLANEOUS
Record Type and then Retention Period
- Material of Historical Value (including pictures, publications): Permanent
- Policy and Procedures Manuals – Original: Current version with revision history
- Annual Reports: Permanent
10. PERSONNEL RECORDS
Record Type and then Retention Period
- Employee Personnel Records (including individual attendance records, application forms, job or status change records, performance evaluations, termination papers, withholding information, garnishments, test results, training and qualification records): 6 years after separation
- Employment Contracts – Individual: 6 years after separation
- Employment Records Correspondence with Employment Agencies and Advertisements for Job Openings: 3 years from date of hiring decision
11. TAX RECORDS
General Principle: The Company must keep books of account or records as are sufficient to establish amount of gross income, deductions, credits, or other matters required to be shown in any such return.
These documents and records shall be kept for as long as the contents thereof may become material in the administration of state, and local income, franchise, and property tax laws.
Record Type and then Retention Period
- Tax-Exemption Documents and Related Correspondence: Permanent
- Tax Bills, Receipts, Statements: 7 years
- Tax Returns: Permanent
- Sales/Use Tax Records: 7 years
- Annual Information Returns: Permanent
2. CONTRACTS
4. CORRESPONDENCE AND INTERNAL MEMORANDA
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Routine letters and notes that require no acknowledgement or follow up, such as notes of appreciation, congratulations, letters of transmittal, and plans for meetings.
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Form letters that require no follow up.
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Letters of general inquiry and replies that complete a cycle of correspondence.
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Letters or complaints requesting specific action that have no further value after changes are made or action taken (such as name or address change).
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Other letters of inconsequential subject matter or that definitely close correspondence to which no further reference will be necessary.
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Chronological correspondence files.
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Please note that copies of interoffice correspondence and documents where a copy will be in the originating department file should be read and destroyed, unless that information provides reference to or direction to other documents and must be kept for project traceability.
- Information about a computer and about visits to and use of this website (including an IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths: 2 years
- Information provided when registering with our website (including email address): 2 years
- Information provided when completing a profile on our website (including a name, gender, date of birth, interests and hobbies, educational details): 2 years
- Information provided for subscribing to email notifications and/or newsletters (including a name and email address): Indefinitely or until the client chooses to ‘unsubscribe’
- Information provided when using the services on the website, or that is generated during the use of those services (including the timing, frequency and pattern of service use): Indefinitely
- Information relating to any subscriptions made (including name, address, telephone number, email address and sector sought): 2 years or until consent is withdrawn
- Information posted to our website for publication on the internet: 5 years after post
- Information contained in or relating to any communications sent through the website (including the communication content and metadata associated with the communication): 2 years following contact
- Any other personal information chosen to be sent: 2 years following contact
Discount Terms
Environmental Policy
- Promote environmental management policies and practices at every level throughout the business
- Increase awareness of environmental responsibilities among staff
- Minimise waste and pollution and develop and operate environmentally sound waste management procedures
- Reduce water and energy consumption
- Promote a purchasing policy which will give preference, as is feasible, to those products and services which cause the least harm to the environment
- Avoid wherever practical the use of environmentally damaging substances, materials and processes
Equality Policy
The Company is committed to providing training for its entire staff in equal opportunities and diversity.
The Company will not discriminate unlawfully when deciding which candidate/temporary worker is submitted for a vacancy or assignment, or in any terms of employment or terms of engagement for temporary workers. The Company will ensure that each candidate is assessed in accordance with the candidate’s merits, qualifications and ability to perform the relevant duties for the role.
Discrimination
Under the Act unlawful discrimination occurs in the following circumstances:
- It is unlawful for a recruitment consultancy to discriminate against a person on the grounds of a protected characteristic:
- in the terms on which the recruitment consultancy offers to provide any of its services;
- by refusing or deliberately omitting to provide any of its services;
- in the way it provides any of its services.
Harassment
If an individual believes that they have been unlawfully harassed, they should make an immediate report to The Company followed by a written complaint as soon as possible after the incident. The details of the complaint should include:
- Details of the incident
- Name(s) of the individual(s) involved
- Name(s) of any witness(es)
- modifying testing and assessment procedures;
- meeting the candidate at alternative premises which are more easily accessible;
- having flexibility in the timing of interviews;
- modifying application procedures and application forms;
- providing a reader or interpreter.
- in the arrangements i.e. application form, interview or arrangements for selection for determining whom a job should be offered; or
- in the terms on which employment or engagement of temporary workers is offered; or
- by refusing to offer, or deliberately not offering the disabled person a job for reasons connected with their disability; or
- in the opportunities afforded to the person for receiving any benefit, or by refusing to afford, or deliberately not affording him or her any such opportunity; or
- by subjecting the individual to any other detriment (detriment will include refusal of training or transfer, demotion, reduction of wage, or harassment).
- The Company will make career opportunities available to all people with disabilities and every practical effort will be made to provide for the needs of staff, candidates and clients.
- Under 21s
- People in their 40s
- Adults
Health & Safety Policy
It is an important duty of The Company, in the conduct of its business operations, to ensure a safe and healthy working environment for all its employees. The organisation accepts the fact that this implies a corresponding duty of ensuring that necessary organisation, equipment and training is provided to fulfil this obligation. An effective health and safety policy requires the full collaboration and co-operation of all employees; everybody is asked to read this policy and accept their own personal responsibility for health and safety at work.
The Company is committed to operating the business in accordance with the Health and Safety at Work Act 1974 and all applicable regulations made under the Act, so far as reasonably practicable.
COVID-19 policy – updated June 2020
Due to the exceptional circumstances surround the worldwide COVID-19 pandemic, this health and safety policy has been updated to include specific arrangements, actions and guidance relating to health and safety in our workplaces.
The health and safety of our employees is critically important, so we have adopted a three stage approach to ensuring our workplaces are safe for our workers. These stages can be summarised as follows:
- Risk assessment – completed by the branch manager or brand/divisional director to assess the office environment against a range of key criteria, as recommended by the Government.
- Awareness – once the risk assessment has been completed, a COVID-19 poster will be signed by the branch manager/divisional director and displayed prominently in the office, confirming the following:
- A COVID-19 risk assessment has been carried out and the results shared with the people who work there.
- Cleaning, handwashing and hygiene procedures have been reviewed and updated, where appropriate, to ensure they’re in line with current guidance.
- All reasonable steps have been taken to help people work from home.
- Where working from home is not possible, all reasonable steps have been taken to maintain a 2m distance in the workplace.
- Where people cannot be 2m apart, everything practical has been done to manage and minimise transmission risk.
- Individual questionnaires – the final stage sees every individual worker complete a questionnaire confirming they’ve seen the risk assessment and understand the various steps that have been taken to ensure the health and safety of workers is protected,
- Completed risk assessments and individual questionnaires are sent to the Group’s head office for central collation and record keeping.
Health & Safety Statement from the CEO
The Company regards the management of health and safety as an integral part of its business and as a management priority. It is our policy that all activities and work will be carried out in a safe manner and we will ensure the health, safety and welfare of our employees and others who may be affected by our activities.
Proper management of health and safety issues is seen as an integral part of the efficient management of the Company’s activities, and critical to developing the professional culture of the Company and establishing and maintaining a solid reputation with all of our clients.
In accordance with Government guidelines the Company has implemented workplace Risk Assessments for the prevention of COVID-19 and social distancing measures in place in line with the government directive.
The Company is committed to ensure the health, safety & wellbeing of all staff in line with government guidance and legislation and will continue to meet with legislative obligation in line with government updates and developments.
It is the Company’s policy, so far as is reasonably practicable to:
- where working from home is not possible, workplaces will make every reasonable effort to comply with social distancing guidelines set out by the government (keeping people 2m apart wherever possible).
- ensure the workplace has sufficient cleaning, handwashing and hygiene procedures in line with the prevention of COVID-19 Company procedures and workplace Risk Assessment requirements.
- managing third party visits to the premises via remote connection and site guidance to reduce risks.
- provide and maintain facilities, equipment, and systems of work that are safe and without risks to health;
- make arrangements for ensuring safety and absence of risks to health in connection with the use, handling, storage and transport of articles and substances;
- provide such information, instruction, training and supervision as is necessary to ensure the health and safety at work of employees and visitors;
- maintain any place of work under the Company’s control in a condition that is safe and without risks to health and to provide and maintain means of access to and egress from it that are safe and without such risks;
- provide and maintain a working environment for employees that is safe and without risks to health and is adequate as regards facilities and arrangements for their welfare at work;
- provide such protective equipment as is necessary for the health and safety at work of employees and visitors;
- encourage staff to set high standards of health and safety by personal example and to instil an attitude of mind which accepts good health and safety practice as normal;
- monitor the effectiveness of health and safety provisions within The Company;
- and to keep the Health & Safety Policy under regular review and to duly publish any amendments.
The objectives of this policy are fundamental to our business and the Company Directors are responsible for ensuring that the requirements of this policy are achieved.
Management, staff and operatives have responsibility for implementing the specific arrangements made under this policy throughout the Company. All employees are expected to familiarise themselves with its provisions and carry out their defined responsibilities. A copy of all related policies will be held in the HR department and will be made available to all employees.
Employees are expected and encouraged to be proactive on health and safety issues as part of the continued development of the health and safety culture of the organisation and the manual describes the arrangements for employee consultation and feedback.
All employees, contractors and sub-contractors are required to cooperate with the Company and their colleagues in implementing the policy and shall ensure that their own work is without risks to themselves and others as far as reasonably practicable.
The Company will provide appropriate training and make available competent health and safety advice and adequate resources including time and money so that legal obligations may be met.
This policy will be audited for its effectiveness and it will be reviewed on a regular basis.
Organisation
Ultimate responsibility for Health & Safety rests with The Company and its team of directors. The HR Director has specific responsibility for overseeing the implementation of Health & Safety policy and for advising and updating the Board of The Company and CEO on developments and performance.
Responsible Officers
The Company’s directors have responsibility for implementation of the Health & Safety Principles and Policy in their areas of responsibility. They must show leadership by ensuring the organisation, management and conduct of operations is in line with The Company standards and ensuring this is supported by adequate resource allocation to implement this policy across the business.
All employees have the responsibility to co-operate with the directors and management to achieve a healthy and safe workplace and to take reasonable care of themselves and others.
Whenever an employee notices a health or safety problem which they are not able to put right, they must straightaway inform a member of the Health & Safety Committee.
Line Managers
Line Managers have responsibility for the health, safety and wellbeing of those working within their area of operation and those who may be affected by the activities. They must ensure that adequate systems are in place to ensure delivery of policy and standards, and meet local statutory requirements.
Those tasked with the supervision of staff, at whatever level, are required to give careful attention to the health and safety of those under their supervision and to ensure that appropriate precautions are taken.
To fulfil its function, the degree of supervision must have reasonable regard to the level of training, experience and expertise of employees being supervised.
The responsibilities of manager(s) and supervisors within the company shall be:
- To read and understand the company’s safety policy and to ensure that its provisions are being effectively carried out.
- To bring the provisions of this policy, in so far as they affect the personnel, to the attention of the employees under the control of particular managers/supervisors.
- To inspect machinery, equipment and structures regularly and to ensure that any defects discovered are remedied forthwith.
- To prevent access by the workforce or other persons to any defective machinery, equipment or structures until the faults have been rectified.
- To ensure that employees are adequately instructed in the safe operation of equipment and machinery.
- To ensure that any areas of the site to which the general public or visitors may have access, are maintained to ensure their safety.
- To arrange for all necessary insurances, certificates etc., appropriate to the site’s size and function.
- To arrange via the responsible person for the reporting of all incidents to the insurers where appropriate.
- To arrange the appropriate fire-certificates for each site, the proper maintenance of fire-fighting equipment, regular fire drills and adequate access to fire-fighting services.
- Ensure that adequate first-aid facilities are available and adequately maintained.
- To ensure that all accidents are reported in accordance with the provision of this policy.
- Ensure that no unnecessary risks are taken by the employees in pursuance of their duties and to ensure a site disciplinary procedure is in place for offenders.
- Set a personal example.
- To give advice upon this policy when requested by either the directors or workforce.
Individuals
Individual employees have a duty to carry out their work in a safe manner in order to prevent injury and ill health either to themselves or to others who may be affected by their acts or omissions at work.
Individuals are required to comply with the Company’s Health and Safety Policy as it relates to their work activities, and to any action to be taken in case of an emergency.
Monitoring the Health and Safety Policy
Monitoring the effectiveness of The Company’s policies on health and safety commences is a Board responsibility. Monitoring includes ensuring that Health & Safety audits and risk assessments are taking place regularly so that the hazards and risks of activities carried out within The Company are being adequately recognised and controlled.
Monitoring also makes sure that any deficiencies in health and safety performance are identified and that remedial action is recommended and pursued.
The provision of information, instruction and training to all staff (especially new employees) are matters that should also fall within the monitoring exercise.
The Health and Safety Committee assists to carry out the monitoring function effectively via the provision of paper and computer-based monitoring tools, such as model checklists, which individual branches and sites may adapt to their own requirements.
Monitoring of any accidents, incidents and instances of occupational ill-health occurring at branch or site level is particularly important so that remedial action can be taken to prevent any recurrence. The Health and Safety Committee will monitor all reported accidents, incidents and occupational ill-health in order to determine those events that are legally reportable to the relevant enforcing authority, and those which require further investigation and possible notification to others within the Company, and to set in train appropriate remedial action.
Amendments
Privacy Policy
This Privacy Notice tells you what to expect in relation to personal information about you which is collected, handled and processed by Academize Limited, when you visit our website or register for our courses.
Academize Ltd is part of the Bluestones Group of Companies. A list of the current companies within the Bluestones Group is available here: www.bluestonesgroup.co.uk
Academize Ltd is the Data Controller in relation to personal data you provide to us.
We may process the following categories of personal data about you:
- Communication Data
- Customer Data
- User Data
- Technical Data
- Marketing Data
Communication between us whether from website contacts, emails, social media or other communication methods will be processed for the purposes of communicating with you, record keeping and is necessary for any legal requirements Processing of such data will be on the lawful ground of consent and being in our legitimate interest.
This includes your name. title, email address, billing address, contact details and purchase details. This information is processed to supply the service and to record the transaction. The lawful ground for this processing is consent and the performance of the contract between us and / taking steps at your request to enter into the contract.
Data about how you use our services and website and data that you publish on our website or online services will be processed as part of the website operation and ensure relevant content is available to you. This data is published for maintenance and administrative purposes and data will be processed for the lawful ground of consent and legitimate interests.
Use of the website will involve processing data such as ip address, login data, browser details, views and navigation paths. The data is processed to administer our website and deliver relevant content to you. The lawful ground for processing this data is consent and our legitimate interests.
This includes your data about marketing preferences for marketing information from us and third parties and your communication preferences. Such processing is to allow you to participate in promotions, receive content on new material and courses, to deliver marketing material to you and to understand the effectiveness of the advertising. Our lawful ground for processing is consent and our legitimate interests which in this case enables us to study the use of our services and to enable the growth of those services.
How we collect and hold the information
You may provide personal data to us directly (e.g. by completing forms or emailing us) or through your contact with associated companies in the Bluestones Group. We may collect certain data as you use our website through the use of cookies and similar technologies.
We may process your personal data without your knowledge or consent in circumstances where this is required or permitted by law.
All the personal data we have is stored on our database in the UK. The only exception relates to a small number of nominated courses where the third party provider is in the EU. To enable access to the related online package we are required to send your email address to a third party provider in the EU. This is necessary to perform the contract and consent will be requested in our terms of business.
Disclosure of your information
We may share your personal data with the parties set out below:
- Other companies in the Bluestones Group as outlined above;
- Service providers who provide IT and system administration services
- Professional advisers including lawyers, bankers, auditors and insurers
- Third parties to whom we may sell, transfer or merge parts of our business or our assets
- Third party companies working with us to provide courses (e.g. Senior Mental Health Lead Course)
We require the third parties, referred to above, to respect the security of your personal data and to comply with the legal obligations relating to the data. We only permit third parties to process your personal data for the specified purposes and in accordance with our instructions.
Your rights
Your rights relating to personal data, under data protection laws, includes the right to request access, correction, erasure, restriction, transfer, to object to processing, to portability of data and (where the lawful ground for processing is consent) to withdraw consent.
Further information about these rights is available here.
To exercise any of the above rights please email the data controller (contact details are below). at any time to ask for a copy of the information about you that we hold in addition to your right to be forgotten. If you would like to make a request for information please go to our website.
Retention of your data
Your data will be retained for no longer than is necessary and in accordance with our Data Retention Policy.
Concerns
Our data protection officer is: Managing Director of Connex Education Partnership Limited
The contact details are:
Post:
Managing Director / Data Protection Officer
Academize Limited
Unit A Telford Court
Chester Gates Business Park
Chester
CH1 6LT
Telephone: 0330 390 4139
Email: support@academize.co.uk
If you wish to discuss, or raise concerns, about the way we are collecting or using your personal data you may contact our Data Protection Officer. You have the right to complain to the Information Commissioner’s Office (ICO) (www.ico.org.uk) However, we ask that you contact the Data Protection Officer in the first instance so they have the opportunity to resolve the concern directly and promptly.
Cookies
During the course of any visit to The Company’s website, the pages you see, along with a short text file called a ‘cookie’, are downloaded to your computer. Many websites do this, because cookies enable website publishers to do useful things like find out whether you have visited the website before.
A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a website’s computer and stored on your computer’s hard drive. Each website can send its own cookie to your browser if your browser’s preferences allow it, but (to protect your privacy) your browser only permits a web site to access the cookies it has already sent to you, not the cookies sent to you by other sites. Cookies record information about your online preferences. Users have the opportunity to set their computers to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time.
Changes to the Privacy Notice
This Privacy Notice may be changed by us at any time.
Terms of Business
Website Policy
Use of this website is governed by this website policy and you agree to be bound by them each time you access the website.
The material on this website is provided purely for your information and you should seek further guidance and make independent inquiries before relying on it. The Company may make alterations to the website at any time. You will be deemed to accept such alterations when you next use the website following any such alteration.
Any employment placement will be subject to The Company’s current standard employment terms and conditions.
The information on this website is updated from time to time. Whilst The Company has made every effort to ensure the accuracy and completeness of information on this website, The Company makes no representations or warranties whatsoever, express or implied, as to the quality, accuracy or completeness of such information.
The Company may without notice modify, suspend or discontinue the website or any part of it at any time without any liability to you or any third party.
To the full extent permitted by law, The Company accepts no liability in contract, tort or otherwise (including liability for negligence), for loss or damage of any kind including without limitation, direct or indirect loss or damage, loss of business, revenue or profits, corruption or destruction of data, or any other consequential loss or damage arising out of your use or inability to use the website (or other site linked to the website) or in connection with any computer virus or system failure and The Company excludes any such liability even if The Company is expressly advised of the possibility of such damage or loss.
You will indemnify The Company against all costs, losses, expenses or other liabilities incurred by The Company arising from the use of the website by you.
Lawful Use
You will use the website for lawful purposes only.
Links
You should note that The Company provides links to web sites maintained by others. The Company accepts no responsibility or liability for the accuracy or legality of any content contained in such websites. The fact that you may use one of these links to access other websites is not an endorsement by The Company of any content contained in those websites. Neither you nor any third party may link another site to The Company’s website without The Company’s prior written consent.
Copyright
Unless otherwise stated, the copyright and similar rights in this web site and in all the material contained on this website belong to The Company. You are only permitted to copy or print extracts of the material for your own personal use. You may not use any of this material for commercial or public purposes.
Without The Company’s written permission, you may not (whether directly or indirectly including through the use of any programme) create a database in an electronic or other form by downloading and storing all or any part of the pages from this website. Without the permission of The Company, no part of this website may be reproduced, transmitted to or stored on any other website, disseminated in any electronic or non-electronic form, or included in any public or private electronic retrieval system.
Changes to these Terms and Conditions
The Company may add to or change this policy from time to time. You are deemed to have accepted changed or additional policy statements when you access the website following any such change or addition.
The Accuracy of your Registration Information
You are responsible for ensuring that any information you provide to The Company, including your CV, is accurate, complete and your own. If The Company has any reason to believe that any information you have supplied is false, inaccurate or not your own, we may remove your ability to log-in to the site and may prohibit you from using this site. The Company is entitled, forthwith and without notice, to remove from the website any such information found to be false, inaccurate, incomplete or not your own.
Your Username and Password
You are responsible for all use of this site made using your user name and password, whether or not such use is made by you or by someone else using your user name and password. You are responsible for protecting and securing your user name and password from unauthorised use. Your user name and password must not be disclosed to another person. If you believe there has been a breach of security of your user name or password, such as theft or your username or password becoming known to someone else or unauthorised use, you must notify The Company.
Information that you post on the website
The Company reserves the right, at your cost, at any time to remove any material from the site which it believes to be salacious, defamatory or offensive or which The Company believes may be in breach of a third party’s rights, such as a third party’s intellectual property or confidentiality rights. You agree to indemnify The Company on a full and continuing basis against any loss or damage suffered or costs (including legal costs) incurred by The Company in defending any action brought against The Company as a result of any information you have posted on the website.
Governing Law and Applicable Legislation
This website policy is governed by English law and you agree that the English courts shall have exclusive jurisdiction to determine any matter or dispute arising out of or in connection with use of this website and this policy.
It is not intended that a third party should have the right to enforce any provision of this policy pursuant to the Contracts (Rights of Third Parties) Act 1999 and furthermore The Company may, and without the consent of a third party to whom the right of enforcement of any of the terms has been expressly provided vary and amend this policy.
Use of this website may not be allowed in countries outside the United Kingdom where such use may be contrary to local law or regulation. If you access information on this website it is your sole responsibility to ensure compliance with any applicable laws or regulations in any other country. Any use of this website outside the United Kingdom is your responsibility and we accept no liability whatsoever in connection with such use.
The Company has the right at any time to terminate or suspend access to, or use of, the website where The Company reasonably believes you have infringed this policy.
Bluestones Group is Registered in England, with company number 07807506. Operating Under The Employment Agencies Act 1973.