Further Awareness of Managing Difficult Conversations

Within our personal lives, the way we handle these situations can really impact our relationships and their success. If we don’t learn these skills, we also run the risk of not feeling able to tackle more sensitive subjects within the workplace. We will also briefly explore the impact of stressful and difficult situations and conversations on our well-being and use this self-awareness to manage our emotional and physical responses

In this module, we will be looking at what makes conversations difficult and how we respond to them.

Within this module, we will learn all about different strategies we can use to our advantage to help us with managing difficult conversations.

In this final module, we are going to look at how to be aware of our approach towards a person and a conversation and understand what is happening for us emotionally and physically.